If you're experiencing a difficult situation, you can let us know by following these steps:
Log into your Mettle App
Select 'Get help' on the Account screen
Select 'I'm experiencing a difficult situation'
Follow the on-screen instructions to provide us with any information you'd like to
You'll have also the option to speak to us directly
Please be aware that we'll need to obtain your consent to record any information provided. This won't be shared outside of Mettle.