If you’re struggling financially and would like to let us know, you can also use our in-app chat to tell us about your situation.
Just tap 'Get help' on the Account tab to get in touch or email us at support@mettle.co.uk.
There are also a number of debt advice organisations who offer free, confidential support for people who are concerned about their finances.
Here are some of the main organisations and charities with a description of what support they can offer. Information on opening times and ways to contact are available from the links below.
Organisation | Description | Link to website |
Citizens Advice |
Citizens Advice offer free, impartial, independent advice on debt, benefits, housing, legal matters, employment and general consumer advice.
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MoneyHelper |
MoneyHelper provides support on debt, how to reduce spending, and build up savings. They also offer help on redundancy, relationship breakdown or bereavement and how to find out about benefits and entitlements.
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StepChange |
StepChange are a charity who offer free, flexible debt advice using an online debt advice tool or by speaking to someone.
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National Debt Line |
National Debt Line offers free and confidential advice on debt solutions, dealing with bailiffs, creditors, credit score problems, court action and cost of living.
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Money Wellness |
Money Wellness is one of the largest providers of debt advice and debt solutions in the UK. Every day, they support people up and down the country with budgeting, benefit checks, dealing with bailiffs and negotiating lower monthly debt repayments.
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Shelter |
Shelter helps people facing urgent housing issues give advice, information and provide support.
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You can also visit your local council website for help by visiting this link and entering your postcode.