Fees mentioned to take effect from 11 May 2026.
Don't worry, you can easily lock your card on the Account screen in the app. Just tap 'Lock card'.
Once you've found your card, tap 'Unlock card' and you'll be able to use it again.
If you can't find your card, go to the Account screen, tap 'Replace' and follow the instructions.
Please note, Mettle does charge a £5 fee per card replacement if this is for the reason of being ‘lost’.
Alternatively, you can lock your card here.