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How do I access my statements?
Updated over a month ago

If you have recently switched from the e-money account to our new Mettle bank account, we sent you your final statement on the day of your switch.

If you can no longer access this, send us a message via your in-app chat.

If you have a Mettle bank account, and require access to your statements:
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- Go to the Account screen
- Tap 'Transactions and statements'
- Select the statement you want to download
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Your statements will be downloaded as a PDF and produced on the first day of every month. The PDF will show all your transactions from the previous month along with an account summary.
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You can also download your account confirmation letter from this screen, if you need one.

If you need statements from a closed account, please follow these steps.

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