How do I add cash to my account?

You can pay cash into your account by taking your card to any Post Office or PayPoint location.

If you add money at the Post Office, ask a member of staff to swipe your Mettle card behind the counter rather than inserting it into the card terminal. It can take up to 48 hours to show up in your account.

If you use a PayPoint location to add money, it can take up to 24 hours to show.

You can add between £10 and £500 at any one time.