You can deposit cash by generating a barcode in-app and then presenting it to a Post Office branch.
A barcode can be generated by following these steps:
- Log in to your Mettle App
- Go to the Account screen
- Select 'Add Money' (at the top of the screen under the card image)
- Select 'Deposit cash at the Post Office'
- Go through the screens until presented with 'Create new cash deposit'
- Enter the amount you want to deposit
- Confirm the amount
- Take this barcode to the Post Office with the correct amount of cash to make a deposit
You can add between £10 and £500 at any one time. There is a daily deposit limit of £500, and an annual limit of £23k.
After making a successful cash deposit, the money will be credited to your Mettle account before close of business the following working day.
If you're having issues making a Cash Deposit, our support team will be happy to help. Please drop us a message in app.