To cancel a sweeping payment from your Mettle app:
Go to your Account screen
Tap Connections and select the third party provider
Tap ‘Remove connection’ and confirm
You can also visit the third party website to withdraw your permissions. When removing a VRP in the Mettle app, you should notify the third party of your decision to understand the implications of doing so.
Please note: Unfortunately, we are unable to stop inbound transfers from an account if they have a scheduled payment enabled with their bank. Please contact the account owner to ensure the scheduled payment is cancelled via their banking app.