Not all customers are currently eligible to switch.
You’ll know when you’re able to switch to a Mettle bank account if you can see the option ‘Switch to our new bank account and you could get between £50 and £1,000' on the Account screen in your Mettle app.
If you can’t see this option, it’s not available to you yet. We’re working on making this available to all customers, so please keep checking the app to see when you can switch.
There are no immediate changes to your Mettle e-money account and you can continue to use it as you normally do.
For more information on how to switch visit: https://www.mettle.co.uk/switch-to-mettle/.