Check to make sure that the sender has entered your account details correctly and that you haven't exceeded your account limit of £100,000 (£50,000 if you're a sole trader).

We accept Faster Payments, BACS and CHAPS payments. Faster Payments are instant while CHAPS payments should be in your account within one working day.

If you're expecting a BACS payment, it can take between three and five days to show in your account.

If the payment still hasn't arrived, you should contact us via your in app chat.

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