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How can I raise a complaint?
How can I raise a complaint?
Updated over a week ago

You can raise a complaint by contacting us via the in-app chat, email us at or call us for free on 0800 0987 765.

You'll need to let us know:

  • Your name

  • Contact number and email address

  • A description of your complaint

  • When the problem occurred and how you've been affected

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