Confirmation of Payee (CoP) is an account name checking service that helps to make sure payments are sent to the correct recipient, and are not falling victim to scams.

In order for CoP to be beneficial it is important that, where possible, everyone participates. Mettle recommends that all customers remain opted in to CoP.

Opting out of CoP means that someone sending you money will not be able to verify your account details, which may discourage them from making the payment. However, you will still be able to use the CoP service when making payments out of your account.

To discuss opting out of CoP, please contact us via in-app chat. You can opt back in to CoP at any time.

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