Mettle

Frequently Asked Questions

Where can I find evidence of membership from a regulatory body or a relevant professional or trade association?

Account opening

What currency can Easy Top Up payments be made in?

What is Easy Top Up?

How does Easy Top Up work?

Which Banks support Easy Top up supported by PayIt from NatWest?

What is the cut-off time for payments to be made?

What should we do if we have any issues with payments?

Are there any system limits in place to stop payments over a certain amount being made?

How long does it take for us to receive our payments?

What are the benefits of using Easy Top Up?

Is Easy Top Up safe?

How much does it cost to use Easy Top Up?

When is the latest time I can stop a Direct Debit payment from being taken from my account?

Payments

How do I close a pot?

How do I see my annual interest statement?

Pots

Mettle Website

Find answers and get help from Intercom Support and Community Experts

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