To appeal the decision of your application, you can request a second review from the Mettle application team.
The appeal process
No guaranteed outcome: Submitting an appeal for a second review doesn't guarantee that the original application decision will change.
Review timelines: Appeals are typically reviewed within 72 working hours. This 72-hour window includes weekends.
Further information: The application team may contact you if additional details or documentation are required to complete the second review.
How to start an appeal
To proceed with a second review, you must explicitly confirm your request in a chat or with one of our agents. Your request will then be passed to the application team.