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How to check your application status

Track your bank sign-up progress. Find out wait times for account opening and how we send an outcome via email or message.

We review all applications as quickly as possible. We're currently experiencing some delays in processing applications due to high demand, so there's currently an average wait of 20 days before applications are reviewed. However, this may take longer if we require more information about you or your business.​
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What happens next

  • Check the app chat regularly for messages from us

  • Give us more details about your business if we ask for them

  • Look for an email from us once we have made a final decision

Note: Giving us enough information when you first apply helps us avoid asking more questions later. This can help you get a decision faster.

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