We keep your data and money safe. You have full control over your card and can lock or unlock it in the app at any time.
We also take these steps to keep you safe:
We check for odd activity to stop identity theft.
We may ask you questions to check it is you if we see something unusual.
Our team will help you if you lose your phone.
If you lose your phone, follow these steps:
Find our phone number on the back of your card.
Give us a call.
Our team will help make sure your account is safe.
Note: You can find our ‘privacy statement’ here if you have a Mettle bank account.