How to deposit cash
You can add cash to your account at any Post Office branch by creating a barcode in your app.
How to create a deposit barcode
Log in to your Mettle app
Go to the 'Account' screen
Select 'Add money' under the image of your card
Select 'Deposit cash at the Post Office'
Tap 'Create new cash deposit'
Enter the amount you want to add
Confirm the amount to show your barcode
Show this barcode to the Post Office staff and give them your cash
Fees and limits
From 11 May 2026, you will be charged a flat fee of £2.75 for every cash deposit you make.
You can add between £10 and £500 at one time.
Your daily limit for deposits is £500.
Your annual limit for deposits is £23k.
When you will get your money
Your money will show in your balance and be ready to spend in less than 24 hours.
Before 5pm: If you pay in before 5pm, the money will be in your account by 5pm the next working day.
After 5pm: If you pay in after 5pm, the money will show in your balance after 5pm the next working day.
Note: If you have any trouble making a deposit, please message us in the app so we can help.