Applying for an account
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15 articles
What ID do I need to open a Mettle account?
What can I use for proof of address?See which documents we accept as evidence of where you live. Find a list of approved utility bills, bank statements, and government letters.
Can using a Mettle account impact my credit score?
How to get your credit reportAccess your financial history. Ask for a copy of your score using personal details to check your profile.
I’m unhappy with my credit score, what can I do?
Which Credit Reference Agencies do you share data with?
Where can I find evidence of membership from a regulatory body or a relevant professional or trade association?
What’s the difference between hard and soft credit searches?
How to appeal an application decisionRequest a review for a rejected account. Information on the reconsideration process, eligibility, and decision timelines.
How to fix ID upload issuesResolve problems with your identity check, camera errors, or video selfie failures during your application.
How to provide Proof of TradingUpload business documents, tax records, or bank statements to verify your company is active. Learn which evidence we accept to fix account checks.
Why is Mettle setting a daily limit for account applications?Find out why we have a cap on new signups. We manage high volume to keep our onboarding speed fast.
How long does it take until applications are reviewed?Learn about current signup timelines and processing windows. Check status delays or lead times for a new business bank account.
Are there any alternatives to the Mettle business bank account?Look for different banking options and company finance providers. Compare top UK choices and similar services to manage your money.
How to provide Proof of TradingSubmit business evidence to verify your status. Upload links or files to confirm your work and speed up your sign up.