Applying for an account
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15 articles
- What ID do I need to open a Mettle account?
- What can I use for proof of address?See which documents we accept as evidence of where you live. Find a list of approved utility bills, bank statements, and government letters.
- Can using a Mettle account impact my credit score?
- How to get your credit reportAccess your financial history. Ask for a copy of your score using personal details to check your profile.
- I’m unhappy with my credit score, what can I do?
- Which Credit Reference Agencies do you share data with?
- Where can I find evidence of membership from a regulatory body or a relevant professional or trade association?
- What’s the difference between hard and soft credit searches?
- How to appeal an application decisionRequest a review for a rejected account. Information on the reconsideration process, eligibility, and decision timelines.
- How to fix ID upload issuesResolve problems with your identity check, camera errors, or video selfie failures during your application.
- How to provide Proof of TradingUpload business documents, tax records, or bank statements to verify your company is active. Learn which evidence we accept to fix account checks.
- Why is Mettle setting a daily limit for account applications?Find out why we have a cap on new signups. We manage high volume to keep our onboarding speed fast.
- How long does it take until applications are reviewed?Learn about current signup timelines and processing windows. Check status delays or lead times for a new business bank account.
- How to provide Proof of TradingSubmit business evidence to verify your status. Upload links or files to confirm your work and speed up your sign up.
- How to apply before your business starts trading?