Stop using AI help
If you don't want to use Maia, you can turn it off at any time.
Type ‘Opt out of AI’ or ‘I don't want to use AI’ in the chat.
Follow the prompt to check your choice.
Read the message that tells you the change is done.
What happens next
Your next chat will use our standard bot instead of Maia.
You can turn Maia back on by typing ‘Opt in to AI’.
You can change your choice as often as you want.