How Maia stays accurate
Maia only uses facts from our Help Centre to answer your questions. It doesn't look for info on the rest of the internet.
Maia reads our help guides to find the right facts.
It only gives answers using the info we have given it.
It tells you if it cannot find an answer instead of guessing.
It helps you talk to a person on the team if it is not sure.
Note: Maia is programmed to stay within our help guides. It will never make up an answer if the facts are missing.