If your sweeping payment hasn’t been received, check that you have enough funds in your account to make the payment and that you have an active connection with the third party.
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To check that you have an active connection go to your Account screen and tap 'Connections'. You'll then be able to see all of your active and inactive or expired connections.
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If you need to set up a new connection with the third party you'll need to do this on their mobile app or website.
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If you have sufficient funds and an active connection but the payment still hasn’t been made, contact the third party directly. If the third party is unable to help, please contact us via your in-app chat.