Making and managing payments
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27 articles
Are there limits on my transactions?View your daily spending limits, cash withdrawal caps, and maximum account balance for Mettle.
How do I authorise an online card payment in-app?
How will Confirmation of Payee impact me?
Why has my sweeping payment not been received?
Why do I need to change my payment reference?
Which types of payment can I make?
Which inbound payments will the percentage rule apply to?
What is Confirmation of Payee?
Why hasn't my balance updated?
How do I make a payment on Mettle on the web?
How do I transfer money?
How Confirmation of Payee worksLearn about name checking, account verification, and bank transfer security. See which banks use the CoP scheme with your account.
Can I set up Direct Debits and standing orders?
How to use Variable Recurring Payments (VRPs)Use sweeping payments to move money between your own accounts automatically. Set up Open Banking links and manage permissions in your app.
How do I amend a sweeping payment?
How do I cancel a sweeping payment?
How do I set up a sweeping payment?
How does Variable Recurring Payments (VRP) and sweeping compare to other payment methods?
What are Variable Recurring Payments (VRPs) and sweeping?
Understanding charges for sweeping paymentsCheck if moving money between accounts costs anything. See info on bank fees and third-party provider billing for automated transfers.
Why wasn't my old Direct Debit sent?
Why was my Direct Debit declined?
Why can't I see my old Direct Debits?
When is the latest time I can stop a Direct Debit payment from being taken from my account?
What should I do if I cancelled a Direct Debit, but the payment was still taken?
How do I reinstate a previously cancelled Direct Debit?
How to cancel a Direct DebitStop a recurring payment, remove a mandate, or fix a billing error. Learn how to manage automated bank transfers and claim money back.