Making and managing payments
..
35 articles
Are there limits on my transactions?
Can I make an international payment?
Can I set up Direct Debits and standing orders?
Are there limits on my balance?
How do I transfer money?
How do I make a payment on Mettle on the web?
Which types of payment can I make?
How do I get a letter confirming a payment sent from my account?
How will Confirmation of Payee impact me?
Why can't I see my old Direct Debits?
Why wasn't my old Direct Debit sent?
What is Confirmation of Payee?
How do I cancel a sweeping payment?
How do I ask for a refund or raise a dispute about a sweeping payment?
How does Variable Recurring Payments (VRP) and sweeping compare to other payment methods?
How do I set up a sweeping payment?
What are Variable Recurring Payments (VRPs) and sweeping?
Will I be charged for using sweeping payments?
Why do I need to change my payment reference?
Why has my sweeping payment not been received?
Does Mettle support VRPs (Variable Recurring Payments)?
What should I do if I cancelled a Direct Debit, but the payment was still taken?
How do I reinstate a previously cancelled Direct Debit?
Why isn't my contactless working?
Why can’t I find my transaction?
Why is my card transaction showing as pending?
Why hasn't my balance updated?
Why aren't my transactions showing?
What should I do if I'm missing a payment?
How do I authorise an online card payment in-app?
How can I search for a transaction?
Can I export transactions?
Can I export my transaction categories?
How do I categorise a transaction on Mettle on the web?
Why is a transaction in my Mettle account showing as ‘Custom category’?