When will I get an update on my application?

We aim to review all applications as quickly as possible, however the time taken to reach an outcome can depend on a number of factors.
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We're currently experiencing some delays in processing applications and the average time for a decision to be made is around 7 days, but it could be shorter or longer amount of time.
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Depending on the application, we may need to reach out via in-app chat for more details about you and your business. The more insight you can give to us during the application process, the less likely it is that we will need to ask further questions.
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Once we've reached a decision about your application, we'll let you know via email.