For some online transactions you’ll be prompted by 3D Secure to authorise the payment.

To authorise a payment in app:
- We’ll send you a push notification if you have them enabled. If not, just go straight to the app
- Please check that the payment details are correct
- 'Authorise' the payment

If you don't recognise this transaction, select 'decline payment' and contact us via in-app chat as soon as possible.

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