Account administration and settings
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46 articles
Does the Mettle App work on a jailbroken iPhone or rooted Android device?
How do I log in to Mettle on the web?
How do I access my statements?
What happens if I select ‘Trust this device for 7 days’ when I login to Mettle on the Web?
What is Mettle on the web?
Can I access Mettle on the web without my phone?
Which operating systems and devices can I use?
How do I see my balance on Mettle on the web?
Can I download the current month's statement during the month?
How do I see my transactions on Mettle on the web?
How can I manage my web sessions?
How do I log in on my new device?
How can I manage my devices?
What happens if I remove a device?
Can I access my account on multiple devices?
Can I access my account using a desktop or laptop?
Which devices support Google Pay?
Why do I get a "network error" message when trying to log in?
How do I export transactions on Mettle on the web?
Mettle+
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What is Mettle+?
How do I subscribe to Mettle+?
How do I cancel a Mettle+ subscription?
How much is a Mettle+ subscription?
What happens to my existing quotes if I cancel my Mettle+ subscription?
If I cancel my card would that affect my Mettle+ subscription?
Can I pay for Mettle+ from a pot?
Can I still use my Mettle account without signing up for Mettle+?
Can I change my Mettle+ billing account and payment date?
How do I get a VAT invoice for my Mettle+ subscription?
What happens if I miss a payment?
Which Credit Reference Agencies do you share data with?
How do I give my consent to third parties in open banking?
Do I have to use open banking?
How do I stop sharing my information in open banking?
What does Mettle do with my information after I give my consent?
How do I see my open banking connections in my app?
Is sharing my information in open banking safe?
Is sharing my information using open banking secure?
What is a third party provider?
How do I sign up for Open Banking?
How does Mettle share my data for Confirmation of Payee (CoP)?